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Audit checklist  ibtesam

Page history last edited by Diane Evans 13 years, 4 months ago

MEDICAL SECRETARY AUDIT CHECKLIST

 

 

Audit performed by:- Ibtesam Abdulla Date:-30 October 2010

 

 

 

Y

N

NA

COMMENTS

Type letter about patient consultation:-

 

 

 

 

  1. Good spelling

  2. Clear letter

 

 

 

 

Make appointments:-

 

 

 

 

  1. Date of appointment.

 

 

 

 

  1. Name of doctor

 

 

 

 

sort letters for posting:-

 

 

 

 

  1. Speed writing.

 

 

 

 

  1. Organization the letter.

 

 

 

 

communicate with other health care staff:-

 

 

 

 

  1. To learn how to deal with other

 

 

 

 

  1. Cooperation

 

 

 

 

Deal with enquiries from patient and visitors:-

 

 

 

 

  1. Respectful manner

 

 

 

 

  1. Patient

 

 

 

 

Deal with requests from doctor either by telephone or mail:-

 

 

 

 

  1. Respectfulb

 

 

 

 

 

 

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