- Answer the phone after 3 rings.
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- Have a pen, pad and smile ready.
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- "Good morning/afternoon/evening, how may I help you?"
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- "I'm sorry that ? is not available at the moment. Can someone else help you or may I take a message?"
The videos below show good English language phrases to answer the telephone, transfer a call to another person and take a message.
Student review Prezi
Comments (1)
fatima juma said
at 3:57 pm on Mar 16, 2011
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