The work space for the students of the Health Office Technology programme at Al Ain Women's College, United Arab Emirates.
Week commencing 22 May 2011
HLTH 2210 - preparation for work experience in health care.
Week 7
This week's objectives:
Identify the good way to answer the telephone at work.
Identify the good way to take telephone messages.
Practice answering the phone in the correct way.
Practice writing a message.
Complete an assessment in which you have to answer the telphone and write a written message (see the schedule in the side bar).
ALL STUDENTS MUST COME TO THE START OF EACH CLASS SO THAT I CAN TAKE ATTENDANCE.
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HOMEWORK SCHEDULE - Check this each week so that you don't forget to do your homework! |
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